Privacy Notice

In this Privacy Notice we let you know how we undertake to look after your personal information and tells you about your privacy rights and how the law protects you.

About Us

Business Loan Services (UK) Ltd (BLS) is a commercial finance broker. BLS’ Company Number is 8420293 and we are regulated and authorised by the Financial Conduct Authority, Number 727238.

BLS is registered with the Information Commissioner’s Office and is the Data Controller of the information you provide.

How the Law Protects You

As well as our Privacy Policy, your privacy is protected by law. This section explains how it works.

Data Protection law, as outlined in the General Data Protection Regulations (GDPR), says that we are allowed to use personal information only if we have a legitimate reason to do so. This includes sharing information with your authority to lenders and other brokers.

GDPR says we must have clearly stated reasons for requesting and holding your personal information. The lawful basis under which personal data is collected and processed by BLS is:

  • Consent: we will request you to give clear consent to BLS to process your personal data for the specific purpose of raising of finance
  • Contract: the processing is necessary for the implementation of the contract (to raise finance) BLS has with you, or a connected party such as a Limited Company in which you are involved with
  • Legal obligation: the processing is necessary for BLS to comply with the law which includes, but is not limited to, Anti-Money Laundering, and identification of individuals
  • Legitimate interest: in line with our contract to raise finance we have a legitimate business interest in gathering information pertinent to that contract

Your Rights

Your personal data is protected by legal rights, which include your rights to:

  • object to our processing of your personal data;
  • request that your personal data is erased or corrected;
  • request access to your personal data.

For more information or to exercise your data protection rights please, please contact us at

You also have the right to complain to the Information Commissioner’s Office (ICO), which regulates the processing of personal data.

How We May Use Your Personal Information

We’ll use your personal information to manage our relationship with you or your business.

We’ll also use your personal information to manage how we work with other companies that provide services to us and ultimately yourself. This will be to:

  • detect, investigate, report, and seek to prevent financial crime;
  • manage risk for us, you and any of our partnering businesses;
  • obey laws and regulations that apply to us;
  • respond to complaints and seek to resolve them;
  • exercise our rights set out in business agreements.

When We May Use Your Personal Information

We’ll use your personal information for fulfilling contracts and business agreements we have with you and for what we consider to be our legitimate interests or our legal duty.  Legitimate reasons when we may use your personal information include maintaining our records and managing our relationship with you, including advising you of new products or key events in the products you already have through us.  For anything else, we will only use your personal information with your consent.

What Type of Personal Information We’ll Gather

For us to be able to find the right product or service for you, we need to collect personal information about you and any co-directors should the borrowing be through a company. These will include (but are not limited to) your name, occupation, date of birth, contact details and financial details.

Additionally, we may need to collect sensitive personal data for some products or to comply with legislation. We will only collect and use these types of data if we are specifically required to:

  • Racial or ethnic origin
  • Religious or philosophical beliefs
  • Genetic and bio-metric data
  • Health data including gender
  • Criminal convictions and offences

We will only collect the information we require to progress your finance request and only collect and process sensitive personal data where it is essential to finding the financial product you have requested.  We will not explicitly request your consent to process this information as it is required by us to perform the service we have agreed to.  If you do not want us to use and where necessary, share this information, we will be unable to help you.

Where We’ll Gather Your Personal Information From

The majority of your personal data we collect will come directly from you, from information you enter into our website, details of telephone calls, email correspondence and the completion of application forms.

We gather data from devices you use to connect to those services, such as computers and mobile phones. Additionally, when required we may collect personal information about you from external sources such as other brokers/financial advisers, Companies House and credit reference agencies.

Who We’ll Share Your Personal Information With

We will share your personal information with third parties such as lenders and other brokers, to arrange the supply of services and products we have recommended.  We may also share your personal information with other organisations when required, such as:

  • Agents and advisers who we use to help run your accounts and services, collect what you owe and explore new ways of doing business
  • HM Revenue & Customs, regulators and other authorities
  • Companies we have a joint venture or agreement to co-operate with
  • Organisations that introduce you to us
  • Companies that we introduce you to
  • Companies you ask us to share your data with

Our client information system provider, Finative Limited, to the extent necessary for you to share and store information with us. We will only share your data subject to requiring them to process your personal data in accordance with the requirements prescribed by data protection law (and they may also transfer your personal data to their subcontractors and suppliers to the extent necessary to provide the services to us for your benefit);

In addition to the above, should we be acquired by another business, then your data will be used by the new organisation in the same way as set out in this notice.

Credit Reference Agencies (CRAs)

For the avoidance of doubt, we do not carry out credit and identity checks on you as an individual but will do so for Limited Companies.

How We’ll Keep Your Personal Information Secure

We have strict procedures for how and where we store and share your personal data, that comply with industry practices, for both electronic and paper formats.  We store all the information you give us and will use new information to update existing records we hold for you.

Sending Data Outside of the EEA

We will only send your data outside of the European Economic Area (‘EEA’) to comply with a legal duty.  We do not transfer information to agents or advisers outside of the EEA, but if we should need to, we will ensure that it is protected in the same way as if it was being used in the EEA. We’ll use one of these safeguards:


We can only use your personal information to send you marketing messages if we have either your consent or a ‘legitimate interest’. A legitimate interest is when we have a business or commercial reason to use your information in a way that is fair and potentially beneficial to you.

You can ask us to stop sending you marketing messages by contacting us at any time.  If you change your mind you can update your choices at any time by contacting us.

How Long We Keep Your Personal Information

We will keep your personal information whilst you are a customer of BLS. After you stop being a customer, we may keep your data for up to seven years so that we can:

  • Respond to any questions or complaints.
  • Show that we treated you fairly.
  • Maintain records according to rules and legislations that apply to us.

We may keep your data for longer than seven years if we cannot delete it for legal, regulatory or technical reasons. We may also keep it for research or statistical purposes. If we do, we will make sure that your privacy is protected, and the data only used for those purposes.

How to Get a Copy of Your Personal Information

You can access your personal information we hold by emailing us at Alternatively, you can write to us at our registered address:

Oakleigh, 4 Chapel Row, Dinas Powys, Vale of Glamorgan, CF64 4LD

Letting Us Know If Your Personal Information Is Incorrect

You have the right to review any information we have about you and to ask us to correct anything that you think is wrong or incomplete. Please contact us as above if you want to do this.  We will take reasonable steps to check its accuracy and correct it if it was wrong at the time of processing and to update your contact details if appropriate.

What If You Want Us to Stop Using Your Personal Information?

You have the right to object to our use of your personal information or to ask us to delete it if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.

Please contact us as above if you wish us to delete your personal information.  There may be legal or other official reasons why we are not able to, but we may be able to restrict its use.  This means that it can only be used for certain things, such as legal claims or to exercise legal rights. We would not use or share your information in other ways whilst it is restricted.

You can ask us to restrict the use of your personal information if:

  • It is not accurate.
  • It has been used unlawfully but you don’t want us to delete it.
  • It not relevant any more, but you want us to keep it for use in legal claims.
  • You have already asked us to stop using your data but you are waiting for us to tell you if we are allowed to keep on using it.

How to Withdraw Your Consent

You can withdraw your consent for us to use your personal data at any time. Please contact us if you want to do so.  If you withdraw your consent, we may not be able to provide certain products or services to you. If this is so, we will tell you.

How to Complain

To let us know if you are unhappy with how we have used your personal information you can contact us by phone on 08456 809 728, via email or write to us directly to our address Business Loan Services (UK) Ltd, Oakleigh, 4 Chapel Row, Dinas Powys, Vale of Glamorgan, CF64 4LD

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern.


What Our Clients Say

  • Hi Rob, it was so interesting and entertaining listening to you at the Kevin Green Wealth Coach Workshop in Reading this weekend! I didnt realise you can find Finance proposals such fun!. Brilliant tips! Thanks.

    Gaz Jabeen | Bollywood Burn Out
  • Rob kindly agreed to attend the recent Pontypridd RFC sponsors networking evening and delivered what can only be described as an excellent talk on 5 Tactics to Boost Your Business and Your Profits. He kept the audience engaged throughout and the feedback from everyone was excellent. Rob is very knowledgeable on business and finance and on top of that is a genuine nice guy. We hope to have him back at a future event and I have no hesitation in recommending Rob’s services.

    Angela Holloman-Coombes | Connective HR
  • Further to your recent presentation at LEAD Wales just wanted to say it was very refreshing to see somebody talk passionately and positively about finance, very insightful!

    Kay Hyde | Hyde & Hyde Architects
  • Rob delivered a series of 3 workshops aimed at understanding how finance houses look at finance propositions with the aim for us as a team to deliver more of a bespoke offering to our customer base. The training was delivered to a mixture of staff who work with new businesses start-ups and existing established businesses across Mid & South West Wales. Rob delivered the training with an abundance of passion and has really helped my team look at financial propositions in a different light, many thanks again Rob and I look forward to work with you in the near future.

    Shayne Yates | Welsh Government Regional Centre Service Mid Wales
  • I wanted to thank you for such an insightful, energetic, and entertaining talk at the Kevin Green Wealth event on securing funding and creating a successful plan. It was brilliantly executed and a pleasure to listen to and the ideas I’ve learned are definitely going to help me in going forward.

    Max Cooper of Manchester

    For details on how we deal with your data please read our Privacy Notice