Posts Tagged ‘bank complaints’

Northern Ireland Growth Finance Fund, Tackling Late Payment and Bank Complaints Process – BFB 238

Posted on: December 8th, 2018 by blsuser1 No Comments Tags: , , , , , , , , , , , , , , , , , , ,
Posted in Business Finance Bulletin

We start our latest Bulletin with good news for businesses located in Northern Ireland with the announcement of the launch of the Northern Ireland Growth Finance Fund. With three major contributors including the British Business Bank, the fund will support businesses in the region with growth ambitions.

It’s 12 months since the Small Business Commissioner role was established. With the key focus being on containing late payment and acting as an arbiter between small and larger businesses, what progress has been made in its first year?

Complaints from small businesses about banks are common place, but for many businesses, they have no formal complaint process outside of the bank’s own internal department. We look at news that a voluntary process has been agreed between key UK banks which will help larger SMEs to resolve complaints.

If you would prefer to listen to the podcast version you can click below or download to listen to later via our Soundcloud, Stitcher or itunes channel.

High Risk Business Loans, Creditsafe Quarterly Business Review and Bank Complaints – BFB 231

Posted on: October 20th, 2018 by blsuser1 No Comments Tags: , , , , , , , , , , , , , , , , , , , ,
Posted in Business Finance Bulletin

Are we seeing a build-up to another credit crunch? That’s a concern the Bank of England has flagged up following an increase in the volume of what it perceives as high-risk loans. If that’s the case, what can you do to prepare?

We look at the latest quarterly business review from Creditsafe, the credit reference agency, which has a mix of surprisingly positive news on sales growth and a less positive outlook on a potential growth in late payment.

To close this Bulletin, good news from the Financial Conduct Authority with its announcement that from next year small business owners will be able to refer complaints about their bank to the Financial Ombudsman Service. Finally, small businesses have an option to pursue complaints which doesn’t involve going to Court.

If you would prefer to listen to the podcast version you can click below or download to listen to later via our Soundcloud, Stitcher or itunes channel.

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    Gaz Jabeen | Bollywood Burn Out
  • Rob delivered a series of 3 workshops aimed at understanding how finance houses look at finance propositions with the aim for us as a team to deliver more of a bespoke offering to our customer base. The training was delivered to a mixture of staff who work with new businesses start-ups and existing established businesses across Mid & South West Wales. Rob delivered the training with an abundance of passion and has really helped my team look at financial propositions in a different light, many thanks again Rob and I look forward to work with you in the near future.

    Shayne Yates | Welsh Government Regional Centre Service Mid Wales
  • Further to your recent presentation at LEAD Wales just wanted to say it was very refreshing to see somebody talk passionately and positively about finance, very insightful!

    Kay Hyde | Hyde & Hyde Architects

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